Recommendations by Sustainable Development Goal #10
Goal : REDUCED INEQUALITIES
To reduce inequalities, policies should be universal in principle, paying attention to the needs of disadvantaged and marginalized populations.
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Emergence
Apart from the elements constituting the digital service, what are the necessary ancillary services: third-party / open source technology, green hosting, eco-responsible digital agency ... ?
Project framing
Is each function of the service understood in terms of its importance in the service ?
Project framing
Is regulated data (health, banking, etc.) used throughout the system ?
Project framing
Are personal data within the GDPR scope used ?
Emergence
Is the choice of Open Source solutions preferred ?
Emergence
Do the integrated tools (CMS, frameworks, ...), or internal developments, bring positive elements to the Sustainable IT approach ?
Emergence
Which technology adhering to Sustainable IT principles is most appropriate for my needs ?
Emergence
In the case of internal development (CMS, Framework, ...), what is the relevance of reworking it from the angle of Sustainable IT optimization, if the Sustainable IT approach is poorly mastered and the project is already advanced ?
Emergence
How to choose the most suitable technical solutions for Sustainable IT ?
Product
Are the Sustainable IT requirements included with all product functionalities ?
Product
Is each main or secondary function of the service perceived in terms of its importance in the service ?
Technology
Are all the project requirements (performance, security, accessibility, Sustainable IT) associated with each functionality ?
Product
Are the cases of exclusion of each functionality have been defined and alternatives offered ?
Product
Is the use for a feature validated in relation to its Sustainable IT impact ?
Product
What alternatives are proposed to deal with a functionality not retained ?
Product
Are the guidelines of the service not based on the effects of artificial habits ?
Product
Are user and technical interfaces designed to be efficient from an ICT Sustainable point of view ?
external environment
Are the regulatory aspects of accessibility taken into account ?
external environment
Is the service GDPR compliant ?
external environment
Is the security's level appropriate for the value of my data ?
technical IT
Are the technical solutions adopted driven by use rather than technical interest ?
technical IT
Is the functional value assessment of each user interaction performed ?
Can the impact of the functionality's coverage be reduced by the technical solution envisaged ?
Methodology
In the brain storming process, are all stakeholders taken into account in their entire (human) dimension ?
Methodology
Is the planet taken into account in the brain storming process, in order to integrate the ecological dimension (planet centric design) ?
Methodology
Are the extra-financial added value of sustainble digital technology valued in the business model ?
Project Resources
Is a sustainable IT process planned at the level of project governance ?
Project Resources
Are Sustainable IT improvements identified and systematically planned ?
Project Resources
For the Sustainable IT aspects, do the project managers (project manager, product owner, etc.) have the same prerogatives as the business aspects ?
Project Resources
Is the deliverables's output (documentary production included) used upstream of the project and is it produced to allow it to be reused in subsequent projects ?
Project Resources
Is a budget on the 3Ps axes associated and monitored during the project ?
Project Resources
Are stakeholders informed about Sustainable IT ?
Methodology
Are the different phases of the project identified with their validation process, in order to get stakeholders to adhere to the iterative process ?
Uses
Have you set up an environmental footprint monitoring reporting system, resulting from the service's utilization and explotation by every user ?
Uses
What data is available for communication involving compliance with Sustainable IT standards and recommendations on the service ?
Uses
In order to encourage users to be protagonist in reducing their impacts, do they have access to references that introduce Sustainable IT practices ?
Methodology
Is a policy for compatibility with obsolete terminals and software versions established ?
Methodology
Are the obstacles to the use of digital technology (accessibility, technical, territorial) taken into account ?
Methodology
What solutions have been deployed to fight against electronicism and simplify uses and services ?
Methodology
Are the technological, social, physical and temporal criteria that allow your users to reach their aim and limit the digital gap taken into account ?
Methodology
Does the service work with weak connections ?
Methodology
Are the assistance service access mechanisms available and suitable for all audiences ?
Uses
Has a human fall-back been prepared to backup the service's utilization ?
Technology
In the definition of personae, have the target versions of devices, OS and browsers been taken into account ?
UI
Is a visual soberness implemented so as to reduce energy resources use and the impact on the material deterioration of the visual, sound and tactile interface's components ?
Methodology
Are the features used by the user ?
Methodology
Are decision-making justified and approved by reliable indicators on the use of functionalities throughout the service life cycle ?
Methodology
Is there a policy / approach / routine for the progressive reduction and prioritization of functionalities, interactions and graphic elements ?
Technology
Are the stakeholders of the SEO service involved, starting from the design phase ?
Use
Is the practice of e-mailing considered, justified and reduced to what is strictly necessary ?
Use
Are an archiving schedule and a lighter version of the old searchable content implemented ?
Technology
Has the analytics been limited to what is strictly necessary to optimize the service ?
UI
Are third-party services (social network feeds, social wall, carousels, google maps, etc.) not used for convenience to compensate for the lack of content production resources ?
Methodology
Is the shared information useful to the user ?
Use
Have the notification of all machine / user interactions been taken into account to systematically give the user the result of his actions and manage errors ?
Use
Are user feedback of the service taken into account ?
Use
Does the user have the means to check the information presented in the service ?
UI
Are each of the actions initiated by the user ?
UI
Are users informed that confidential information is being collected ?
Methodology
Does the service avoid Dark Patterns ?
Use
Are rules in terms of respect for the user in place ?
Use
Are the legal display and communication standards on the RGAA (public service and private company with more than € 250 million turnover) taken into account ?
Use
Are the advertisements clearly identified as such and do they have a real economic value in the service ?
Use
How well is the user's attention controlled by the service ?
Videos
Does every video content have an associated lifespan ?
Text
Have we defined the proportion of feed type content (hot news type content, etc.) and stock (cold content, long tail in SEO) ?
Text
Is the content unique across the service ?
Forms
Are user notifications necessary and can they be deactivated by the user ?
Forms
Is the validity of the data checked before submitting the form ?
UI
Is the presentation of information accessible without generating a cascade of dynamic presentation areas ?
UI
Does each active element have a name allowing to understand the action which will be carried out by its use ?
Downloads
Are the documents to download compressed, optimized and accessible ?
SEO
Is SEO tracking information traced and streamlined so as not to collect unnecessary items ?
Hyperlinks
Are all links and link images useful ?
Hyperlinks
Have we checked that the destination urls are valid ?
Text
Are the texts made available to users adapted to target audiences far from reading electronic content (illectronism) ?
Forms
Has the number of fields been reduced to a minimum (example: are non-compulsory fields necessary ?
Forms
Is the user data collected and exposed clearly identified as personal and / or sensitive data when this is the case ?
Broadcast content
Can the user personalize the frequency and scope of the content broadcast ?
Downloads
In the case of a long PDF document, is it possible to download it chapter by chapter ?
Software Design Sustainable IT
How efficient is my exchange protocol between content and container ?
Software Design Sustainable IT
Are the communication protocols implemented evaluated in relation to the headers / payload data ratio ?
Software Design Sustainable IT
Is the chosen communication protocol located in the ascending, stable or descending phase of its use in relation to performance, security, legal obligations ?
Sustainable IT Infrastructure
Are grid alternatives assessed against energy consumption ?
Software Design Sustainable IT
Is the ability of my system to operate despite connection difficulties specified and accepted by the business lines ?
Software Design Sustainable IT
Does an asynchronous communication system exist ?
Software Design Sustainable IT
Is the architecture modular ?
Software Design Sustainable IT
Is the architecture granular and are the interfaces consistent to respect the independence of each entity ?
Software Design Sustainable IT
Is the capacity of my network to adapt over time the subject of a specific study ?
Software design
Is a cache in place between the different components of the IS to limit exchanges on the network, when the nature of the data allows it ?
Purchase Sustainable IT
Does the choice of suppliers take into account Responsible Digital and CSR aspects in the same way as the solvency data ?
Life cycle
Does the use of the service exclude certain software or hardware configurations ?
Software Design Sustainable IT
Does the use of the service make it possible to envisage software or hardware configurations that have less impact on the environment ?
Software Design Sustainable IT
Does the added value of the framework justify the weighting of the application ?
Software Design Sustainable IT
Does the frequency of use of the feature require it to be available all the time or can it be updated in the background (batch) ?
Sustainable IT Infrastructure
Is the app quick to start / stop ?
Software Design Sustainable IT
Are algorithms and processing optimized in the application ?
Life cycle
Is the ability to evolve / modify the application studied ?
Software Design Sustainable IT
Is a compiled language used for performance and / or security aspects ?
Software Design
Are the benchmarks known, kept up to date, and made available to the entire project team ?
Software design
Is the inventory of the input data made available for reuse in other projects ?
Software design
Are the functionalities linked to regulated data processing (health, banking, etc.) validated in terms of interoperability ?
Software design
Is the implementation of new services linked to regulated data necessary and, if so, does it build on the base of available services ?
Life cycle
Are there any meetings planned so that the urbanization unit assesses the evolutions of the IS with regard to the design, the evolution put in place ?
user experience
Is the backward compatibility range defined ?
Life cycle
Are each of these life cycle phases identified with specific actions ?
user experience
Is a light version of the service for older equipment or limited network access conditions available ?
user experience
Will older equipment remain compatible, and within what limits ?
Technology
Are the sensors being used as needed, rather than constantly ?
Technology
Are the pause functions available ?
Technology
Is the inaccessibility of a sensor, linked to the equipment or to the user's choice, treated to allow the service to be functional nonetheless (if possible) ?
Technology
Are predictive algorithms in place to avoid the use of physical sensors ?
transfers
Do you inform users of the size constraints and accepted file format ?
Technical User Experience
Is the frequency of the animation appropriate for the functionality ?
transfers
Do uploads only allow the list of authorized file types ?
transfers
Are the images to be uploaded properly resized and converted to a thin client-side format before transfer ?
transfers
Are the exchanged files compressed ?
Conformity
Is the overview of data handling processes (GDPR) available ?
Conformity
Is the risk analysis (RGPD) carried out ?
Conformity
Is the RGAA taken into account ?
Conformity
Is regulated data (banking, health, etc.) secure ?
Conformity
Is regulated data used ?
Conformity
Does the service being designed comply with changes in society and in legislation ?
Conformity
Can the infrastructure provider disclose its environmental metrics ?
Life cycle
Is the envisioned functionality useful ?
Life cycle
Are the Sustainable IT aspects propagated and maintained across all stakeholders ?
Life cycle
Was a benchmark on the environmental criteria carried out for the choice of the infrastructure supplier ?
Life cycle
Does the design process / tools integrate the treatment of Sustainable IT requirements ?
Architecture
Does the sizing of infrastructure resources follow the life of the application ?
Architecture
Is the technical architecture permanently in line with the activity of the service ?
Architecture
Is a summary of use cases of the features available ?
Architecture
Are de-provisioning operations expressed at design time ?
Architecture
Are all the technical equipment used by the service identified ?
Architecture
Are the characteristics available for each equipment (year of construction, environmental performance data...) ?
Life cycle
Is each function of the service understood in terms of its importance in the service ?
Life cycle
Do secondary functions also have a lower impact on the environmental footprint ?
Life cycle
Is each phase of the life cycle identified with specific actions ?
Life cycle
IsLCA data reused in the event of an adaptation of an existing service ?
Social
Do all of the service provider's employees have social and salary conditions equivalent to those of the data center customer ?
Location
Is the data center located near the main activity ?
Location
Are trips for interventions to the data center possible by public transport or soft mobility ?
Social
Does the data center support the local economic ecosystem ?
Social
Does the material come from companies known to respect the labor code ?
Social
Is the equipment made by environmentally friendly companies ?