Recommendation : 3. Make the digital service available and accessible to the greatest number of users
Is a policy for compatibility with obsolete terminals and software versions established ?
Methodology
A People
A Planet
B Prosperity
Difficulty
***
Priority
High
Récurrence
Periodic
Tests
Is the list of terminals extended to secondary target terminals? Are there any particular requirements in terms of user experience (habits at an existing interface, at a given terminal)?
Precisions
Technological advances are increase constantly hardware requirements, reducing the devices's number on which a service can run. This aspect excludes certain users and encourages the renewal of equipment still in perfect working condition with the associated environmental footprint.
Use Case
Each items referenced in technical documentation have an End Of Life information
Additional elements
Operational issues related to the project
Rule for assessing the level of compliance of the criterion
Formalisés = 100 ; prévus = 75 ; Identifiés = 50 ; Non = 0 / 100
Life cycle
Utilisation
7 other criteria related to the recommendation: Make the digital service available and accessible to the greatest number of users
Methodology
Are the obstacles to the use of digital technology (accessibility, technical, territorial) taken into account ?
Methodology
What solutions have been deployed to fight against electronicism and simplify uses and services ?
Methodology
Are the technological, social, physical and temporal criteria that allow your users to reach their aim and limit the digital gap taken into account ?
Methodology
Does the service work with weak connections ?
Methodology
Are the assistance service access mechanisms available and suitable for all audiences ?
Uses
Has a human fall-back been prepared to backup the service's utilization ?
Technology
In the definition of personae, have the target versions of devices, OS and browsers been taken into account ?