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Handbook of Sustainable Design of Digital Services

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Recommendation 

user Experience

A People

B Planet

B Prosperity

Difficulty

*

Priority

Low

Récurrence

OnUpdate

Tests

Are breadcrumbs always available?

Precisions

The ease of use and tracking in the service makes a better service to the user. It also allows a user to more easily find the information he is looking for, which reduces parasitic browsing and decreases the consumption of resources and energy for results that do not correspond to the user's needs.

Use Case

User journey

Opquast 5 / GreenIT 7

Additional elements

Operational issues related to the project

Posts

Rule for assessing the level of compliance of the criterion

Formalized = 100 ; Planned = 75 ; Identified = 50 ; Ignored = 0 / 100

Life cycle

Utilisation

2 other criteria related to the recommendation: Facilitate the use of the service under good conditions for all users

Advice

user Experience

Is user attention captured with their consent and for the uses they expect ?

Advice

user Experience

Are regulated data (personal, health, financial) exposed to users ?