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Handbook of Sustainable Design of Digital Services

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Contents    ODD#10     ODD#12    

Can the user personalize the frequency and scope of the content broadcast ?

Recommendation 

Broadcast content

B People

B Planet

B Prosperity

Difficulty

**

Priority

Low

Récurrence

OnUpdate

Tests

How often do you broadcast content?

Precisions

Digital services may need to keep in touch with their users, most often through automatic communications (eg newsletter). These mass broadcasts generate environmental costs for the creation of this content, for its distribution, consultation or storage (voluntary or not) by the user. The communication volume must be adjustable by the user, as well as the perimeter of the content to correspond to his expectations only. The regulations already require explicit acceptance (opt-in) to receive this type of communication

Use Case

User journey

CF Opquast 170: Unsubscribing from a newsletter does not require confirmation by email.

Additional elements

Operational issues related to the project

Posts

Rule for assessing the level of compliance of the criterion

Formalized = 100 ; Planned = 75 ; Identified = 50 ; Ignored = 0 / 100

Life cycle

Utilisation

8 other criteria related to the recommendation: Ensure the link between content and uses

Recommendation Essential

Downloads

Are the documents to download compressed, optimized and accessible ?

Advice

SEO

Is SEO tracking information traced and streamlined so as not to collect unnecessary items ?

Recommendation

Hyperlinks

Are all links and link images useful ?

Recommendation

Hyperlinks

Have we checked that the destination urls are valid ?

Advice

Text

Are the texts made available to users adapted to target audiences far from reading electronic content (illectronism) ?

Advice

Forms

Has the number of fields been reduced to a minimum (example: are non-compulsory fields necessary ?

Recommendation

Forms

Is the user data collected and exposed clearly identified as personal and / or sensitive data when this is the case ?

Advice

Downloads

In the case of a long PDF document, is it possible to download it chapter by chapter ?