Recommendation : 3. Make the digital service available and accessible to the greatest number of users
In the definition of personae, have the target versions of devices, OS and browsers been taken into account ?
Technology
B People
B Planet
A Prosperity
Difficulty
N/A
Priority
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Récurrence
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Tests
What maximum compatibility date is defined, making it possible to determine the technical elements of obsolescence of the targets' IT equipment?
Precisions
The business line, the user's profile allows most often to qualify the equipment park that will be used for the service. The materials are determined by their technical capacities (computing power, memory, network capacity, sensors, size and screen quality) but also by the operating systems they can accommodate. Each constraint that the service imposes reduces the number of stations that will be able to use it and therefore excludes a group of users.
Additional elements
Rule for assessing the level of compliance of the criterion
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Life cycle
Conception
7 other criteria related to the recommendation: Make the digital service available and accessible to the greatest number of users
Methodology
Is a policy for compatibility with obsolete terminals and software versions established ?
Methodology
Are the obstacles to the use of digital technology (accessibility, technical, territorial) taken into account ?
Methodology
What solutions have been deployed to fight against electronicism and simplify uses and services ?
Methodology
Are the technological, social, physical and temporal criteria that allow your users to reach their aim and limit the digital gap taken into account ?
Methodology
Does the service work with weak connections ?
Methodology
Are the assistance service access mechanisms available and suitable for all audiences ?
Uses
Has a human fall-back been prepared to backup the service's utilization ?