In the definition of personae, have the target versions of devices, OS and browsers been taken into account ?
What maximum compatibility date is defined, making it possible to determine the technical elements of obsolescence of the targets' IT equipment?
The business line, the user's profile allows most often to qualify the equipment park that will be used for the service. The materials are determined by their technical capacities (computing power, memory, network capacity, sensors, size and screen quality) but also by the operating systems they can accommodate. Each constraint that the service imposes reduces the number of stations that will be able to use it and therefore excludes a group of users.
Rule for assessing the level of compliance of the criterion
7 other criteria related to the recommendation: Make the digital service available and accessible to the greatest number of users
Is a policy for compatibility with obsolete terminals and software versions established ?
Are the obstacles to the use of digital technology (accessibility, technical, territorial) taken into account ?
What solutions have been deployed to fight against electronicism and simplify uses and services ?
Are the technological, social, physical and temporal criteria that allow your users to reach their aim and limit the digital gap taken into account ?
Does the service work with weak connections ?
Are the assistance service access mechanisms available and suitable for all audiences ?
Has a human fall-back been prepared to backup the service's utilization ?