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Handbook of Sustainable Design of Digital Services

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Ux/Ui    ODD#3     ODD#5     ODD#10     ODD#12    

Are the legal display and communication standards on the RGAA (public service and private company with more than € 250 million turnover) taken into account ?

Recommendation 

Use

A People

C Planet

A Prosperity

Difficulty

***

Priority

High

Récurrence

OnUpdate

Tests

Are RGAA compliance assessments available?

Precisions

All digital media must be accessible by everyone. It is necessary to be able to keep the user informed of the level of accessibility and of the underway efforts to improve the service. This information must be available and explicitly marked in the user's path.

Use Case

Accessibility statement

RGAA W3C: Web Content Accessibility Guidelines (WCAG) 2.0 Color contrast Analyzer (recommended by Orange) Daltomism simulator Audit grid model RGAA version 4

Additional elements

Operational issues related to the project

Posts

Rule for assessing the level of compliance of the criterion

/

Life cycle

Réalisation

4 other criteria related to the recommendation: Value: design an ethical Digital Service, in line with your values

Recommendation Essential

Use

Are rules in terms of respect for the user in place ?

Recommendation Essential

Methodology

Does the service avoid Dark Patterns ?

Recommendation

Use

Are the advertisements clearly identified as such and do they have a real economic value in the service ?

Recommendation

Use

How well is the user's attention controlled by the service ?