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Handbook of Sustainable Design of Digital Services

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Ux/Ui    ODD#12     ODD#13    

Is the path taken to access the service as quick and as simple as possible ?

Advice 

Use

B People

B Planet

B Prosperity

Difficulty

N/A

Priority

/

Récurrence

/

Tests

Are the number of stages and the time included in the user journey / maps?

Precisions

There are several scenarios for accessing the services and / or information of an application. They need to be looked at and made to coexist in order to improve the user experience.

Additional elements

Rule for assessing the level of compliance of the criterion

/

Life cycle

Utilisation

6 other criteria related to the recommendation: "Barebone Iteration": Iterate your solution until minimalism "acceptable" by your users

Recommendation

Methodology

Is a systemic approach method implemented, handled by the actors and associated with tools ?

Recommendation

Methodology

Has the solution been prototyped upstream, with the user journey and interactions ?

Recommendation

Methodology

Have user's behavior and feedback been examined to best meet their needs ?

Recommendation

Methodology

Is the design documented (functionally and technically), the design deliverables must be comprehensible by the project team and transferable to the development team ?

Recommendation

Technology

Have the most frequent searches been investigated and submited so that they are either cached or displayed to the user without sending unnecessary requests or clicks. ?

Recommendation

Methodology

Has a continuous improvement process been deployed ?