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Handbook of Sustainable Design of Digital Services

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Ux/Ui    ODD#12     ODD#13    

Have user's behavior and feedback been examined to best meet their needs ?

Recommendation 

Methodology

A People

C Planet

B Prosperity

Difficulty

**

Priority

High

Récurrence

OnUpdate

Tests

Are the static and animated prototypes tested on the studied by a group of users?

Precisions

The project is implemented for users, taking their approach into account, their feedback on the solution's use solution must be a priority. Having your solution tested by a groupe of users allows you to have real feedback from the field and to adapt the project to better meet needs.

Use Case

Polling, user evaluation

Additional elements

Operational issues related to the project

Posts

Rule for assessing the level of compliance of the criterion

/

Life cycle

Utilisation

6 other criteria related to the recommendation: "Barebone Iteration": Iterate your solution until minimalism "acceptable" by your users

Recommendation

Methodology

Is a systemic approach method implemented, handled by the actors and associated with tools ?

Recommendation

Methodology

Has the solution been prototyped upstream, with the user journey and interactions ?

Recommendation

Methodology

Is the design documented (functionally and technically), the design deliverables must be comprehensible by the project team and transferable to the development team ?

Recommendation

Technology

Have the most frequent searches been investigated and submited so that they are either cached or displayed to the user without sending unnecessary requests or clicks. ?

Advice

Use

Is the path taken to access the service as quick and as simple as possible ?

Recommendation

Methodology

Has a continuous improvement process been deployed ?