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Handbook of Sustainable Design of Digital Services

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Strategy    ODD#12    

Are the indicators to measure the effectiveness of my Sustainable IT approach identified and monitored ?

Recommendation 

Emergence

B People

A Planet

A Prosperity

Difficulty

**

Priority

High

Récurrence

Periodic

Tests

What indicators are defined to measure the effectiveness of my Sustainable IT approach?

Precisions

The measurement of certain elements is an objective which makes it possible to enhance the result of a Sustainable IT approach. The search for overly complex indicators can be counterproductive, it is better to focus on reliable and significant data and to change the number and precision of indicators as the organization and internal actors gain in maturity.

Use Case

Browser extension (ex: CHROME greenIT extension) used and exposed to assess efficiency

Additional elements

Operational issues related to the project

Posts

Rule for assessing the level of compliance of the criterion

Formalized = 100 ; Planned = 75 ; Identified = 50 ; Ignored = 0 / 100

Life cycle

Administration

13 other criteria related to the recommendation: Determine and plan the capacity to monitor and capitalize on the Digital components Project manager

Recommendation Essential

Emergence

Is sustainable IT compliance exposed to users ?

Recommendation

Project framing

Are each of the life cycle phases (start-up, maturity, shutdown) identified with specific actions ?

Recommendation

Project framing

Are LCA data reused in case of of an adaptation of an existing service ?

Recommendation

Project framing

If I decide to redo my service, what do I keep of the old one and how do I clean it from the canvas ?

Recommendation

Project framing

Can I recycle software component or existing content ?

Advice

Project framing

How are the end-of-life phases managed, from the start or at the end of a project ?

Advice

Project framing

Is awareness of "non-quality costs" shared by all internal stakeholders ?

Recommendation

Project framing

During an audit, are the following elements taken into account ?

Advice

Emergence

Are the tools to measure the effectiveness of my Sustainable IT approach identified and communicated ?

Recommendation

Emergence

Is the project's lifetime defined ?

Advice

Emergence

Are the experiences of past projects taken into account ?

Advice

Emergence

Are there plans to capitalize on the experience of this project for the future ?

Advice

Emergence

Do the indicators cover the elements for measuring, evaluating and estimating the level of Sustainable IT maturity, managing it, improving it and controlling it ?