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Handbook of Sustainable Design of Digital Services

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Strategy    ODD#12    

Is the target of users (primary and secondary) defined, to specify the business need ?

Recommendation 

Project framing

A People

B Planet

B Prosperity

Difficulty

*

Priority

High

Récurrence

OnUpdate

Tests

Are the users' profiles described with the corresponding USE CASE?

Precisions

In order to respond accurately (neither too much nor too little) to user expectations, it is essential to know the targets and their behavior, so as not to overload the applications, nor to impoverish them to the point that they no longer meet the legitimate expectations. Secondary users often have simpler needs. Without identifying this category of user, it is difficult to properly size the service.

Use Case

Project statement of work

Additional elements

Operational issues related to the project

Posts

Rule for assessing the level of compliance of the criterion

0 / 0

Life cycle

Conception

25 other criteria related to the recommendation: Define and validate the needs and challenges of the project in order to anticipate the impacts

Recommendation Essential

Emergence

Does digital service goals subscribe to one of SDG (Sustainable Development Goals) ?

Recommendation Essential

Project framing

Is the business need expressed ?

Recommendation

Project framing

Are the Sustainable IT gains evaluated prior to the project ?

Recommendation

Emergence

Are the implementation deadlines envisaged ?

Recommendation

Emergence

Are the Sustainable IT objectives clearly stated and shared by all stakeholders, internal or external to the organization ?

Advice

Emergence

Are the sponsors and any resistance to the Sustainable IT approach identified ?

Recommendation

Emergence

Are my human resources (identified for each phase) available ?

Recommendation

Emergence

Is material equipment to be renewed or purchased for the project, is the necessary additional equipment made available keeping in mind the principles of Sustainable IT ?

Recommendation

Emergence

Are the financial budgets for the IT Sustainable aspects of the project evaluated ?

Advice

Emergence

Is an audit of the existing service available to improve its Sustainable IT performance ?

Advice

Emergence

Is the organization able to become more mature with respect to eco-design and its scope, with the realization of Sustainable IT projects ?

Advice

Emergence

Are the challenges and expected benefits clearly identified ?

Advice

Project framing

Are market expectations, customers, suppliers and partners in line with a Sustainable IT approach ?

Advice

Project framing

Is Sustainable IT part of the organisation's strategy and objectives ?

Recommendation

Project framing

When remote meetings are not possible, are they limited to the strict minimum when physical travel is required ?

Advice

Project framing

Are performance, accessibility, safety and sobriety aspects taken into account together ?

Advice

Project framing

Does this service's business model take eco-design into account ?

Recommendation

Project framing

Is the chosen solution the most environmentally friendly ?

Recommendation

Project framing

Can I cover the needs differently, by avoiding digital through a more environmentally friendly mean ?

Recommendation

Project framing

Are all products and services essential online ?

Recommendation

Project framing

Are the users' materials identified ?

Recommendation

Project framing

How to make Sustainable IT more than a communication objective ?

Advice

Project framing

Are the CSR and Sustainable IT strategies associated and systematically implemented in all projects ?

Advice

Project framing

Is the company open to a Sustainable IT approach which could unite spirits around an innovative project ?

Recommendation

Project framing

Is teleworking allowed, without limits, to employees who want it and whose activity allows it ?