Recommendation : 9. Value: be genuine with your users
Does the user have the means to check the information presented in the service ?
Use
A People
C Planet
B Prosperity
Difficulty
N/A
Priority
/
Récurrence
/
Tests
Is a transparency verification process is established?
Precisions
When the information imparted is not considered reliable by the users, it can generate additional research to confirm assertions and generate spurious navigation. On the other hand, the credibility of the service can be questioned and discarded by users. Users have the right to have reliable information, service editors have a duty to respect their users by transmitting verified information.
Additional elements
Rule for assessing the level of compliance of the criterion
/
Life cycle
Utilisation
5 other criteria related to the recommendation: Value: be genuine with your users
Methodology
Is the shared information useful to the user ?
Use
Have the notification of all machine / user interactions been taken into account to systematically give the user the result of his actions and manage errors ?
Use
Are user feedback of the service taken into account ?
UI
Are each of the actions initiated by the user ?
UI
Are users informed that confidential information is being collected ?