Family Ux/Ui | 10 recommendations - 64 criteria
The stages and methods of designing digital services to define the best solutions for interactions with the user.
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Methodology
In the brain storming process, are all stakeholders taken into account in their entire (human) dimension ?
Methodology
Is the planet taken into account in the brain storming process, in order to integrate the ecological dimension (planet centric design) ?
Methodology
Are the extra-financial added value of sustainble digital technology valued in the business model ?
Project Resources
Is a sustainable IT process planned at the level of project governance ?
Project Resources
Are Sustainable IT improvements identified and systematically planned ?
Project Resources
For the Sustainable IT aspects, do the project managers (project manager, product owner, etc.) have the same prerogatives as the business aspects ?
Project Resources
Is the deliverables's output (documentary production included) used upstream of the project and is it produced to allow it to be reused in subsequent projects ?
Project Resources
Is a budget on the 3Ps axes associated and monitored during the project ?
Project Resources
Are stakeholders informed about Sustainable IT ?
Methodology
Are the different phases of the project identified with their validation process, in order to get stakeholders to adhere to the iterative process ?
Uses
Have you set up an environmental footprint monitoring reporting system, resulting from the service's utilization and explotation by every user ?
Uses
What data is available for communication involving compliance with Sustainable IT standards and recommendations on the service ?
Uses
In order to encourage users to be protagonist in reducing their impacts, do they have access to references that introduce Sustainable IT practices ?
Methodology
Is a policy for compatibility with obsolete terminals and software versions established ?
Methodology
Are the obstacles to the use of digital technology (accessibility, technical, territorial) taken into account ?
Methodology
What solutions have been deployed to fight against electronicism and simplify uses and services ?
Methodology
Are the technological, social, physical and temporal criteria that allow your users to reach their aim and limit the digital gap taken into account ?
Methodology
Does the service work with weak connections ?
Methodology
Are the assistance service access mechanisms available and suitable for all audiences ?
Uses
Has a human fall-back been prepared to backup the service's utilization ?
Technology
In the definition of personae, have the target versions of devices, OS and browsers been taken into account ?
UI
Is a visual soberness implemented so as to reduce energy resources use and the impact on the material deterioration of the visual, sound and tactile interface's components ?
Methodology
Are the features used by the user ?
Methodology
Are decision-making justified and approved by reliable indicators on the use of functionalities throughout the service life cycle ?
Methodology
Is there a policy / approach / routine for the progressive reduction and prioritization of functionalities, interactions and graphic elements ?
Technology
Are the stakeholders of the SEO service involved, starting from the design phase ?
Use
Is the practice of e-mailing considered, justified and reduced to what is strictly necessary ?
Use
Are an archiving schedule and a lighter version of the old searchable content implemented ?
Technology
Has the analytics been limited to what is strictly necessary to optimize the service ?
UI
Are third-party services (social network feeds, social wall, carousels, google maps, etc.) not used for convenience to compensate for the lack of content production resources ?
UI
Does the service's use make it possible to consider software or hardware configurations that have less impact on the environment ?
UI
Does the user experience take into account possible changes to the service (adding / removing features) ?
UI
Are all the components of the interface the subject of special attention in terms of Sustainable IT impact, while respecting accessibility rules ?
UI
Are solutions without a "graphical" interface forseen for certain functionalities, in order to offer alternatives to visual design in the interface ?
Technology
Is a Sustainable IT-oriented configuration space made available to the user, to limit the number of presentation elements as much as possible ?
Use
Is the dematerialization of the service complete, and if the production of paper documents is essential, is it designed to limit its impact to the lowest possible ?
Use
Is the user able to manage activation and use of third party solutions ?
Methodology
Is a systemic approach method implemented, handled by the actors and associated with tools ?
Methodology
Has the solution been prototyped upstream, with the user journey and interactions ?
Methodology
Have user's behavior and feedback been examined to best meet their needs ?
Methodology
Is the design documented (functionally and technically), the design deliverables must be comprehensible by the project team and transferable to the development team ?
Technology
Have the most frequent searches been investigated and submited so that they are either cached or displayed to the user without sending unnecessary requests or clicks. ?
Use
Is the path taken to access the service as quick and as simple as possible ?
Methodology
Has a continuous improvement process been deployed ?
UI
Is a media management / use policy in place to reduce their impact, with criteria for media compression and formats ?
UI
Are the number of fonts and the variants of fonts called (weight, characters used in the project) limited ?
Technology
Can the functionality be offered without calling external scripts or libraries (JS, AJAX, ...) ?
Technology
Does the target functionality require calling an iFrame ?
UI
Can the native system features and components match as needed ?
UI
Are videos and animations only used when they add value to the user ?
UI
Are the images optimized for their functions ?
Methodology
Is the shared information useful to the user ?
Use
Have the notification of all machine / user interactions been taken into account to systematically give the user the result of his actions and manage errors ?
Use
Are user feedback of the service taken into account ?
Use
Does the user have the means to check the information presented in the service ?
UI
Are each of the actions initiated by the user ?
UI
Are users informed that confidential information is being collected ?
Use
Are rules in terms of respect for the user in place ?
Methodology
Does the service avoid Dark Patterns ?
Use
Are the advertisements clearly identified as such and do they have a real economic value in the service ?
Use
How well is the user's attention controlled by the service ?
Use
Are the legal display and communication standards on the RGAA (public service and private company with more than € 250 million turnover) taken into account ?